Last updated: October 13, 2026
Thank you for shopping at Manuscript AI.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Every manuscript analysis comes with a 14-day money-back guarantee. If you're not satisfied, contact us within 14 days of delivery for a full refund. You don't need to give a reason.
To request a refund, contact us through our contact page with the email address you used to order. Approved refunds are issued in full to your original payment method.
Your report is delivered by email, usually in under 10 minutes, guaranteed within 2 hours. If it has not arrived within 2 hours, or could not be generated, contact us and we will fix it or refund you in full.
We encourage you to review a complete sample analysis report before purchasing, so you know exactly what your report will contain — the executive summary, chapter-by-chapter breakdown, readability metrics and recommendations are identical in structure to what you will receive for your own manuscript.
If you have any questions about our Returns and Refunds Policy, or if something went wrong with your order, please reach out through our contact page and we will look into it within 1–3 working days.
